Privacy Policy

This Privacy Policy explains how OKTAN Performance ("we", "us", "our") collects, uses, and protects your information when you visit or make a purchase from oktanperformance.com.

Information we collect

When you browse or buy from us, we collect:

  • Personal information you provide: name, email, shipping and billing address, and phone number.
  • Payment information: card payments are processed securely by our payment provider (Payoneer Checkout). We do not store your full card details on our servers.
  • Order information: the products you buy, order value, and communications with us.
  • Automatically collected data: device, browser, IP address, and browsing behavior on our site, collected via cookies and analytics tools (including Google Analytics).

How we use your information

We use your information to:

  • Process and fulfill your orders, including shipping and payment.
  • Communicate with you about your order, and (with your consent) send marketing such as our newsletter.
  • Detect and prevent fraud.
  • Improve our store, products, and customer experience.

Sharing your information

We share information only as needed to run the store:

  • Shopify, which powers our online store.
  • Payoneer Checkout / our payment processor, to process payments.
  • Fulfillment and shipping partners, to deliver your order.
  • Analytics providers (e.g. Google Analytics), to understand site usage.

We do not sell your personal information.

Cookies

We use cookies to operate the store, remember your cart, and understand how the site is used. You can control cookies through your browser settings, though disabling them may affect site functionality.

Marketing emails

If you opt in, we may send you promotional emails (such as our WELCOME10 offer and newsletter). You can unsubscribe at any time using the link in any marketing email.

Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to certain processing. To exercise these rights, email support@oktanperformance.com.

Data retention

We keep your order information as long as necessary to fulfill orders, comply with legal and accounting obligations, and resolve disputes.

Security

We take reasonable measures to protect your information. Payments are handled by PCI-compliant processors over encrypted connections. No method of transmission over the internet is 100% secure, but we work to safeguard your data.

Children

Our store is not directed to individuals under 18, and we do not knowingly collect information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The current version is always posted on this page.

Contact

Questions about your privacy or this policy? Email support@oktanperformance.com.